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Cloud Service Management APK

Current Version: 3.0.2

@ ServiceAide

100+
Downloads
4.8
10+
Rating
11/02/17
Last updated
4.1 and up+
Android version
App size
Everyone
Content rating
Free
Price

This app is for use with Cloud Service Management™ from ServiceAide™

This app is for use with Cloud Service Management™ from ServiceAide™

Decision-making and action-taking are simple and efficient using the dedicated analyst mobile app that combines at-a-glance awareness and issue context with single-action workflows. Analysts can act confidently and responsively anytime, anywhere, which lowers mean-time-to-resolution and raises customer satisfaction and service efficiency.

Key Features and Benefits:
• Leverage your existing Filters - Any filters the you create using the web interface are available so you can quickly select your familiar views of the ticket queue
• Get things done with a single tap – Quickly take common actions with a tap
• Attach a picture to a ticket – Instead of typing or tapping notes, just take a picture of the issue attach it to the ticket
• Dictate versus type - Use the speech-to-text capability of the device to enter text
• Simple administration - Authentication is simple using a magic link to register new devices including those using Single Sign-On
• To use this app requires a named license, concurrent license or trial license for Cloud Service Management™

Reviews

4.8
10+ total
5 8
4 2
3 0
2 0
1 0
What's New
- Critical bug fixes

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